Challenge completedDesigning Enterprise Software in a Bot-First Banking Environment
NORD/LB is exploring how internal & digital enterprise interaction should evolve as chat-based interfaces and AI assistants become a primary entry point to work. NORD/LB invites selected partners to contribute strategic frameworks, interaction models, or platform and technology-layer approaches to shape the future interplay of chat, bots and classical enterprise software in a regulated banking environment.
Who can participate?
This project is open to partners who work on enterprise interaction, experience, architecture or AI-driven systems. Different organisational sizes and maturity levels are explicitly welcome. A fully developed product is not required.
About NORD/LB
As both a commercial bank and Landesbank, NORD/LB offers a broad range of financial services to private, corporate, institutional and public-sector clients, including corporate lending, investment products, project financing, structured finance and asset management. The bank is also active in international markets through representative offices in key financial hubs, supporting German clients in cross-border operations.
NORD/LB plays a central role in financing energy, infrastructure and sustainable projects, maintaining long-standing expertise in renewable energy and infrastructure finance and contributing to regional economic development. The bank emphasises a values-driven mission of “creating true value” for its stakeholders, rooted in its long history of supporting economic activity and investment while balancing public-interest responsibilities with commercial strength.
Context for the Innovation project
Internally, NORD/LB is navigating the digital transformation of enterprise IT, workflow and user interaction, particularly as it integrates modern AI-driven capabilities like Co-Pilots and conversational interfaces into complex enterprise software landscapes. This creates strategic questions around how internal users interact with systems, how user experience should evolve across channels, and how future-oriented interaction paradigms can be balanced with regulatory and architectural realities.