Challenge completedDigital Healthcare Concierge as a Service
The healthcare system is very complex with numerous different actors, needs and interests. On one side there is a lack of holistic approaches to bundle everything. One the other side there is a lack of individual solutions for special needs of patients a/o stakeholders. Insurance companies have the most demanding task here: coordinate, connect, and deliver everything. Digital technologies offer great opportunities to meet all these Challenges. IKK Classic is looking for all-embracing, holistic, OR special individual solutions.
Let's improve the quality of health care together! “The greater the obstacle, the more glory in overcoming it”. Welcome to the glory!
Who are we at IKK classic?
IKK classic - Germany's 6th largest health insurance company. The challenge provider focuses on digitalization and drives innovation at IKK. Their goal is to develop a digital concierge to increase healthcare and customer satisfaction.
What is our vision for the digital and innovative healthcare industry of tomorrow?
- Effective cross-sector collaboration is key to improving overall patient care.
- Cross-sectoral cooperation must and should be a basic requirement in the future.
- The needs of the patient should be the focus and transformational products should be used to create additional benefits for the customer.
- The insured person and his or her needs are at the centre and are the starting point for providing orientation and guidance.
- A key success should be the intuitive usability and the provision of information in its entirety / of the network.