AI-powered HR request intake & routing

Process

We follow a structured Venture Client process.

1. Application via Platform

Solution providers submit their application through the ekipa platform until the deadline.

2. Get-to-Know Conversations

Short digital sessions (30–45 minutes) with selected providers to:

• clarify open questions about the solution
• discuss feasibility within the IT environment of Bausparkasse Schwäbisch Hall
• align on a potential PoC direction

3. Request for Proposal (RFP)

Shortlisted providers are asked to submit a RFP based on:

• defined PoC objectives and success criteria
• scope, budget and timeline
• responsibilities

RFPs will be reviewed and successfull candidates will move into the PoC stage.

4. PoC Building / Pilot

The PoC is executed in a controlled internal environment with a defined pilot user group.

Bausparkasse Schwäbisch Hall provides:

• access to the required IT infrastructure
• relevant HR process documentation and sample use cases
• pilot users from employees, managers and HR Business Partners
• internal IT and data protection support

The PoC focuses on:

• validating secure deployment (EU cloud, AD integration, GDPR)
• testing categorization and routing quality for defined HR request categories
• measuring processing times and routing accuracy
• assessing user acceptance among employees, managers and HR Business Partners

5. Rollout Evaluation & Next Steps

Based on PoC results, Bausparkasse Schwäbisch Hall evaluates:

• continuation or adjustment of the solution
• potential expansion to additional HR categories and user groups
• commercial model and scaling options

A successful PoC can directly lead to an extended partnership.