Challenge completedDigital Customer Experience
Envision a future customer: What innovative use case can improve the customer experience for DB travelers? Identify new opportunities along the DB customer journey, get your team €25.000 and create the future of travel!
To give you some inspiration and to guide your work you'll find some background information about the DB Customer Journey and about the customer of the future in general!
DB Customer Journey
To give you a deeper insight into the entire experience of a train traveler, you will find an overview of the overall train journey.
Customer Journey
Customer of the Future
For those of you who would like to dive even deeper into the topic in order to best understand the Customer of the Future, we have another recommendation for you