Digital Customer Experience

Submission

Until the deadline on June 17th, Deutsche Bahn's main goal is to find the most promising teams and ideas in order to develop a proof of concept together with them in a following three-month collaboration program.

To have the best chance of being one of these selected teams, you need to do the following:

Fill out the submission form describing your solution and your team.

Upload a Pitch Deck which describes your solution, your team members as well as the next steps of your development.

In addition, we recommend that you upload and submit supporting materials such as more background information about yourself and/or your solution via the platform.

The template for the submission form will be automatically emailed to you as soon as you form a team or join a team. You can also can download it here:

Submission Form

Deutsche Bahn is looking for solutions which

• are based on a technical approach
• solve a problem along the whole customer journey
• are aligned to AI
• can be tested within a 3-month Proof of Concept

Digital innovations could be based of one of the following examples

• Crowd Intelligence
• Personal Assistance
• Process Automation
• On-Demand Customization
• Neural Network and Identity Management
• Predictive Analytics
• Intelligence Ticket Maschine
• etc.

Ideas that are NOT demanded by Deutsche Bahn

• Just another Chatbot-Idea without any innovative use case
• Solutions with no technical background