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Omnichannel in Banking: Enhanced Customer Experience Across All Channels

The banking industry has undergone significant changes due to digital technologies and changing customer expectations, making a seamless and consistent experience across multiple channels essential. Santander is aiming to optimize the customer journey by transitioning to an omnichannel strategy. Join the challenge to revolutionize the future of banking interaction together with Santander!

#CustomerExperience #OmnichannelStrategy #DataAnalytics

  • ✅ Completed
  • 🏁 Winner

    Congratulations to CognitX & Azron!

  • 🏆 Prize

    EUR 5,000 prize pool + collaboration after the challenge

  • 🌎 Scope

    🇩🇪 The solutions should be explicitly tailored to the special requirements of the german market.

  • ❓ Q&A Call
  • 🪙 Future Finance

    This challenge is part of the Future Finance Innovation Program

Meet our Future Finance Finalists for Santander

1st Place: CognitX (Germany)

Gent Zambaku & Griselda Xhaferi 

"We are building an AI advisor for Data Analytics and Business Intelligence. We want to bridge the gap between people and data, by making people and data speak the same language: Natural Language. "

2nd Place: Azron (United Kingdom)

Ronald Azechio Kenfack 

"Our team is solid with experience developing various solutions for multiple companies. Our strong track record so far is statement of our competence and expertise in providing strategic and suitable solutions to organisations."